It’s a curious business I operate in. When I fix someone’s computer, the first thing that enters my mind when I leave their house or they collect it is: “I hope the phone doesn’t ring”.
It’s simply a case of fear that I’ve made a mistake. Normally I want the phone to ring, because it usually means a new customer is on the way. But, at those specific moments, the phone ringing would mean I hadn’t fixed the problem I just thought I had.
Until yesterday, this had never actually happened to me. But I guess it was bound to happen eventually. It seems that my diagnosis of a problem was incorrect. Sadly, this means me now having to take time out of my day today to make amends, at no extra cost to them.
The big issue though is that I’m still not certain what the problem is. There is one other possibility, but it requires me to turn into a serious PC Tech to diagnose it… and that is learning how to use a multimeter. This is a device that apparently will help me test the voltages being delivered by the power supply. I have one already, but have never really figured out what the hell to do with it.
But today I have to, otherwise I’m going to look a fool. The only other way would be for me to lend them a working power supply and see if it solves the problem over the period of a week. That would mean going back next week, which is very inconvenient.
Apart from this snag, the PC world has been treating me quite well this week. I’ve had quite a few customers and even sold a new computer. This has to be something I keep working on as I want this to be the real future of my business. It’s the bit I enjoy most and is the most convenient for me.
Anyway… things aren’t too bad for me at the moment, especially if I can resolve this problem today. I felt pretty good last night until the dreaded phone call. Worse was the fact that the customer only phoned me a whole 24 hours after they’d taken it away. So I was, legitimately, thinking all was well.
That’s the problem with intermittent faults. They bite you on the arse when you least expect it.
Meanwhile, my cleaning job is boring me to tears and giving me physical problems in my back and shoulders. I need to stop it, but I need the cash. I’ve set a limit: no more than two more weeks of it.
And the house move? Progressing slowly… but it’s definitely going to happen. Very exciting…